0

2018 New | MB2-718 Microsoft Dynamics 365 for Customer Service | MB2-718 Exam

Knowing Microsoft MB2-718 exam topics are also valuable in your preparation. Show the details of MB2-718 exam topics below.
Manage Cases, the Knowledge Base, and the Interactive Service Hub  (25% – 30%)
Manage Queues, Entitlements, and Service Level Agreements (SLAs) (20% – 25%)
Implement Service Management Analysis and Voice of the Customer Surveys (15% – 20%)
Manage the Unified Service Desk (USD)  (15% – 20%)
Manage Dynamics Field Service and the Interacitve Services Hub (15% – 20%)

Testpassport MB2-718 Microsoft Dynamics 365 for Customer Service contains everything you need to get certified. Just follow the instructions, focus on the exam questions and getting certified will be easy. There is no doubt, Testpassport is the only website providing all the tools you need to pass your MB2-718 Exam. It is a necessary job for Microsoft candidates to pass the MB2-718 Microsoft Dynamics 365 for Customer Service exam. You may find it is hard to find out the valuable exam questions among numerous ones.


It is certain that Testpassport MB2-718 Microsoft Dynamics 365 for Customer Service are the most actual information available for you. With the mushroom growth of many related softwares, it has almost become impossible to find out MB2-718 Microsoft Dynamics 365 for Customer Service which deepen your knowledge and guides you properly. Testpassport MB2-718 Microsoft Dynamics 365 for Customer Service immediately convince you and you start depending on it as a reliable instrument for your success. The feedback by our customers who have already been benefited with Testpassport MB2-718 Microsoft Dynamics 365 for Customer Service provide us reason to be confident on our product.

Share some MCSE MB2-718 exam questions and answers below.
You implement the Unified Service Desk (USD). You plan to implement a window navigation rule.
Which two statements are true? Each answer represents a complete solution.
A. You must populate the form and entity or URL fields for specific rules.
B. Rules are evaluated based on the order number,
C. You must use the display name to reference the entity in the rule.
D. You must configure default rules so that they are evaluated first
Answer: B, D

You need to install and configure the Unified Service Desk (USD) client What should you do?
A. Import the USD client as a solution.
B. You must manually install the client.
C. Deploy the USD client from the Microsoft Dynamics 365 server.
D. Enable the USD client from System Settings.
Answer: B

You need to provide quick ad-hoc analysis of data from within the Microsoft Dynamics 365 environment Which Export to Excel option should you use?
A. Excel Online
B. static worksheet
C. dynamic worksheet
D. dynamic pivot table
Answer: A

You have access to the desktop version of Microsoft Excel and Excel Online.
You need to perform a bulk update of data for 225 contacts.
What are two ways to achieve the goal? Each correct answer presents a complete solution.
A. Open the data in Excel Online, make updates, and then save changes to Microsoft Dynamics 365.
B. Export data as a dynamic pivot table, make updates, and then save changes to Microsoft Dynamics 365.
C. Export the data as a static worksheet make updates, and then save changes to Microsoft Dynamics 365.
D. Export the data as a static worksheet, make updates, and then import the data back into Microsoft Dynamics 365.
Answer: A,D

You implement the Unified Service Desk (USD).
Which three statements regarding the debugger are true? Each correct answer presents a complete solution.
A. The debugger allows you to review data parameters from static log files.
B. The debugger allows you to review real-time data parameters.
C. The debugger allows you to review action calls from static log files.
D. The debugger is a USD hosted control.
E. The debugger allows you to review real-time action calls.
F. The debugger is a standalone tool.
Answer: A,C,E

You enable feedback for a Voice of the Customer survey.
What is the total number of questions allowed for the survey?
A. 30
B. 40
C. 100
D. 250
Answer: B

Good luck for you to pass MB2-718 exam. To become an Microsoft MB2-718 Certified Professional, you will need to learn all the MB2-718 Microsoft Dynamics 365 for Customer Service. Study them with the use of an Microsoft MB2-718 certification guide and then test and evaluate your knowledge via our leading edge Microsoft MB2-718 certification training resources. Testpassport provides high quality Microsoft MCSE MB2-718 practice test. It is the best and the lastest Microsoft MB2-718 Practice Exams.

admin

Leave a Reply

Your email address will not be published. Required fields are marked *